Avante Physical Therapy
Privacy Policy
Effective Date: July 5th, 2026
At Avante Physical Therapy ("Avante," "we," "our," or "us"), we are committed to protecting your privacy and safeguarding the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request information, or otherwise communicate with our practice.
By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
We may collect personal information that you voluntarily provide through our website, including:
Name
Email address
Telephone number
Appointment request information
Information submitted through our website contact forms
Information submitted when subscribing to educational emails or newsletters
Any other information you voluntarily choose to provide
Please do not submit sensitive medical information or Protected Health Information (PHI) through our website contact form unless specifically instructed to do so.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of website visits
Referring websites
General website usage information collected through cookies and similar technologies
This information helps us improve website performance, security, and user experience.
How We Use Your Information
We may use the information we collect to:
Respond to questions and inquiries
Schedule and manage appointments
Communicate regarding services you request
Send appointment confirmations and reminders
Provide administrative or billing communications
Send educational emails, newsletters, or clinic updates if you have chosen to receive them
Improve our website and patient experience
Maintain business records
Comply with applicable legal and regulatory obligations
Protect the security and integrity of our practice and website
We do not sell, rent, or trade your personal information.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve website functionality, remember user preferences, and better understand how visitors interact with our website.
We may use services such as Google Analytics to collect anonymous or aggregated information regarding website traffic, visitor behavior, and website performance. This information helps us improve our website and does not personally identify individual visitors.
If implemented in the future, we may also use advertising or marketing technologies, including the Meta Pixel, to better understand the effectiveness of our marketing efforts. These technologies operate in accordance with their own privacy policies.
Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
Third-Party Service Providers
To provide our services and operate our website, we utilize trusted third-party service providers, which may include:
Squarespace for website hosting
Jane for appointment scheduling, patient intake, and electronic medical records
Google Workspace for secure business communications
Google Analytics for website analytics
Email marketing platforms for newsletters and educational communications if you choose to subscribe
These providers maintain their own privacy and security practices. We encourage you to review their respective privacy policies.
Patient Health Information
Medical records created during the course of treatment are maintained separately through our electronic medical record system and are governed applicable federal and South Carolina laws.
Submitting information through this website or contacting us does not establish a provider-patient relationship.
Communications
If you provide your contact information, we may communicate with you regarding:
Appointment requests
Appointment scheduling
Appointment confirmations and reminders
Billing or administrative matters
Responses to your inquiries
If you subscribe to receive educational content or clinic updates, you may unsubscribe at any time using the instructions included in those communications.
Standard messaging and data rates may apply to text messages depending on your mobile carrier.
Information Sharing
We do not sell or rent your personal information.
We may disclose personal information only when reasonably necessary:
To trusted service providers supporting clinic operations
To comply with applicable laws, regulations, subpoenas, court orders, or legal processes
To protect the rights, property, or safety of our patients, staff, or practice
In connection with a merger, acquisition, or transfer of business assets, subject to applicable legal requirements
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Your Privacy Choices
Subject to applicable law, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request that we limit certain communications where permitted by law
Unsubscribe from marketing or educational emails at any time
Privacy-related requests may be submitted using the contact information below.
Children's Privacy
This website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children through this website.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. Avante Physical Therapy LLC is not responsible for the content, security, or privacy practices of third-party websites. Your use of third-party websites is governed by their respective privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.
Any revisions will be posted on this page with an updated Effective Date. Continued use of our website after revisions are posted constitutes acceptance of the updated Privacy Policy.
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of South Carolina and applicable federal law.
Avante Physical Therapy
Website Terms & Conditions
Effective Date: July 07, 2026
Welcome to the website of Avante Physical Therapy ("Avante," "we," "our," or "us"). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms & Conditions, please discontinue use of this website.
Website Purpose
This website is intended to provide general information about Avante Physical Therapy, our services, and educational resources related to physical therapy and health.
The information contained on this website is provided for informational and educational purposes only.
No Medical Advice
The information available on this website is not intended to replace professional medical advice, diagnosis, or treatment.
Content published on this website should not be relied upon as a substitute for an examination or consultation with a qualified healthcare professional.
Always seek the advice of your physician or another qualified healthcare provider regarding any medical condition or before beginning a new exercise or treatment program.
Never disregard professional medical advice or delay seeking care because of information found on this website.
No Provider-Patient Relationship
Your use of this website, including submitting a contact form, requesting an appointment, emailing our office, or communicating through this website, does not establish a provider-patient relationship.
A provider-patient relationship is established only after:
Your appointment has been accepted by Avante Physical Therapy.
Required intake and consent documents have been completed.
You have been evaluated by a licensed physical therapist.
Emergency Medical Situations
This website is not intended for emergency medical care.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Do not use this website, email, or contact forms to communicate urgent or emergency medical concerns.
Appointment Requests
Appointment requests submitted through this website are requests only.
An appointment is not considered scheduled until you receive confirmation from Avante Physical Therapy.
We reserve the right to accept, decline, or reschedule appointment requests based upon provider availability.
Financial Policies
Payment for services, cancellation policies, package pricing, and patient financial responsibilities are governed by separate patient agreements completed during the intake process.
Nothing contained on this website modifies or replaces those agreements.
User Responsibilities
By using this website, you agree to:
Use the website only for lawful purposes.
Provide accurate and truthful information when completing website forms.
Refrain from attempting to gain unauthorized access to the website, servers, or related systems.
Refrain from interfering with the operation or security of the website.
Refrain from transmitting malicious software, viruses, or harmful code.
Refrain from using this website in any manner that violates applicable laws or regulations.
We reserve the right to restrict or terminate access to the website for users who violate these Terms & Conditions.
Intellectual Property
Unless otherwise indicated, all content appearing on this website, including but not limited to:
Text
Logos
Branding
Graphics
Photographs
Videos
Educational materials
Downloadable resources
Website design and layout
is the property of Avante Physical Therapy or is used under appropriate license.
No portion of this website may be copied, reproduced, modified, republished, distributed, displayed, or otherwise used without prior written permission, except as permitted by applicable law.
Testimonials
Any testimonials or patient success stories appearing on this website reflect individual experiences.
Individual outcomes vary, and testimonials are not intended to guarantee or predict similar results for every patient.
Third-Party Websites
For your convenience, this website may contain links to third-party websites or resources.
Avante Physical Therapy does not control and is not responsible for the content, availability, privacy practices, or policies of any third-party website.
Accessing third-party websites is at your own risk.
Disclaimer of Warranties
This website and all content are provided on an "as is" and "as available" basis.
While we strive to provide accurate and current information, Avante Physical Therapy makes no representations or warranties, express or implied, regarding:
Accuracy
Completeness
Reliability
Availability
Suitability
Timeliness
of any information contained on this website.
Limitation of Liability
To the fullest extent permitted by law, Avante Physical Therapy, its owners, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of this website or reliance upon any information contained herein.
Website Availability
We strive to keep this website available and functioning properly; however, we do not guarantee uninterrupted access.
We reserve the right to modify, suspend, or discontinue any portion of the website at any time without prior notice.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes become effective upon posting to this page.
Your continued use of the website following the posting of revised Terms & Conditions constitutes your acceptance of those revisions.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.
Contact Information
If you have questions regarding these Terms & Conditions, please contact:
Avante Physical Therapy
14 Monckton Blvd
Columbia, SC 29206
Phone: (803) 303-0585